COMMUNICATION AND FEEDBACK FLOW: A STRATEGIC FUNCTION OF STAKEHOLDER MANAGEMENT FOR EFFECTIVE SOFTWARE ENGINEERING PROJECTS IN NIGERIA

Abstract

This research examined whether communication and feedback flow among stakeholders contribute significantly to project success. Communication and feedback flow is one of the most needed areas of project management of which attention of many researchers had been drawn to it. To ensure the project success, information such as requirements, expectations, resources, budgets, expenditures, and progress reports need to be communicated to all stakeholders on regular basis. Most software engineering projects in Nigeria have failed due to irregular communication among stakeholders in the project. To achieve the objective, questionnaire method was used to gather data from the respondents and analyzed using Pearson product moment correlation coefficient. It was concluded that communication and feedback among stakeholders contribute to effective software engineering projects in Nigeria. It is important that the project managers encourage useful contributions from the stakeholders without losing control of the project.